111 quality checks. Each one passed, or the work is redone.
Every check signed off in Élara OS with a photograph, a measurement and a name.
- Chapters
- 11
- Moments
- 4
- Waivers
- None
A photograph, a measurement and a name.
Every check is signed off in Élara OS by someone who did not do the work, with the proof attached. A check without its proof has not been done.
Photograph
Taken on site, at the check, and kept on the project record.
Measurement
A tape, a laser or a gauge, read against the tolerance written here.
Record
A certificate, a test result or a signature, filed against the home.
- 0120
On arrival
Materials as they are delivered, and the site as we receive it.
- 0220
Before closing in
Everything that will be hidden — wiring, pipes, framing, fixings — checked while it can still be seen.
- 0354
At finish
Each trade's work as it is completed, under a raking light.
- 0417
At handover
The whole home, once more, in your presence.
Materials, as they arrive
Nothing is built from a board, a hinge or a slab that has not been read against the order. What the quote names by grade and series is checked at the door, by grade and series.
- 001
Plywood grade stamp
Every carcass sheet carries the manufacturer's IS:710 BWP stamp; one stamped face per lot is photographed.
- Photograph
- On arrival
- 002
Plywood thickness
Sheets measured with a vernier at three points; an 18 mm sheet reads 17.5 mm or better.
- Measurement
- On arrival
- 003
Plywood core
A cut edge from each lot is inspected for voids, core gaps and soft patches, and photographed.
- Photograph
- On arrival
- 004
HDHMR board
Shutter boards are HDHMR by the maker's grade certificate; density is checked against the datasheet.
- Record
- On arrival
- 005
Laminate by code
The manufacturer code on each sheet matches the approved material board, line by line.
- Photograph
- On arrival
- 006
Veneer species and lot
Species, natural or reconstituted, and a single lot for every visible face in a room.
- Record
- On arrival
- 007
Hardware make and series
Every box of hinges, channels and lift-ups is opened and its make and series read against the order.
- Photograph
- On arrival
- 008
Hardware cycle rating
The rated cycle count of each series is on the project file before a single piece is fitted.
- Record
- On arrival
- 009
Stone lot
Slabs for one counter run come from one lot, matched against the approved sample in daylight.
- Photograph
- On arrival
- 010
Edge band
Edge band matches the laminate colour and measures 2 mm on every exposed edge.
- Measurement
- On arrival
- 011
Adhesives and sealants
Specified brands only, within shelf life; batch dates photographed on the tins.
- Photograph
- On arrival
- 012
Paint and lacquer system
System, shade code and coat count on the tin match the finish schedule for that room.
- Record
- On arrival
- 013
Electrical materials
Wires, switches and breakers are the specified brand and ISI-marked; gauge read off the sheath.
- Photograph
- On arrival
- 014
Damage on arrival
Every delivery is unpacked and inspected the same day; a damaged piece is refused before it reaches the site floor.
- Photograph
- On arrival
Modular and carpentry
Most of what you are buying is joinery, so most of the checks are here: the carcass, the shutter, the drawer and the finish, each measured rather than eyeballed.
- 015
Carcass square
Both diagonals of every carcass measured; the difference is within 2 mm.
- Measurement
- At finish
- 016
Carcass level and plumb
Base units level within 2 mm per metre; tall units plumb within 3 mm over their full height.
- Measurement
- At finish
- 017
Wall fixing
Every wall unit hangs on rated brackets anchored into masonry with the specified fixings, never into plaster alone.
- Photograph
- Before closing in
- 018
Moisture gap
A 6 mm gap or a fitted back panel between every carcass and the wall; no carcass touches a wet wall.
- Measurement
- Before closing in
- 019
Legs and plinth
Adjustable legs under every base unit; the plinth clips on rather than nailed and is sealed at the floor.
- Photograph
- At finish
- 020
Sink and hob carcass
The sink base is lined and every cut-out edge sealed before the appliance goes in.
- Photograph
- Before closing in
- 021
Shutter gap
Gaps between shutters are 2 mm and even from top to bottom along the whole run.
- Measurement
- At finish
- 022
Shutter alignment
Top and bottom edges of adjacent shutters align within 1 mm along the run.
- Measurement
- At finish
- 023
Shutter flatness
No bow greater than 1 mm across a shutter, checked with a straightedge.
- Measurement
- At finish
- 024
Hinge count and setting
Hinges per shutter as the hardware maker specifies for its height; soft-close engages on every one.
- Photograph
- At finish
- 025
Handles and profiles
Handles centred and level along a run; handleless profiles continuous with no step at a joint.
- Measurement
- At finish
- 026
Edge band finish
No visible glue line and no chipping; corners eased and clean under a fingertip.
- Photograph
- At finish
- 027
Drawer glide and stop
Every drawer opens fully, closes soft, and its front sits flush within 1 mm of its neighbours.
- Measurement
- At finish
- 028
Drawer under load
Channels rated for the drawer's use; a loaded pull-out closes without sag or scrape.
- Photograph
- At finish
- 029
Internal fittings
Lift-ups, trays, hangers and pull-outs fitted to the signed drawing, and operated once each.
- Photograph
- At finish
- 030
Shelf spans
Shelves sit on the specified supports; no shelf spans more than the board allows unsupported.
- Measurement
- At finish
- 031
Laminate surface
No bubbles, lifting or delamination, checked under a raking light.
- Photograph
- At finish
- 032
Lacquer finish
Coat count as specified; no orange peel, runs or dust under a raking light.
- Photograph
- At finish
- 033
Veneer match
Grain direction and book-match follow the drawing across the whole run.
- Photograph
- At finish
- 034
Shutter to carcass reveal
Overlay consistent across the run; no carcass edge shows when the shutters are closed.
- Photograph
- At finish
- 035
Counter support and overhang
The counter is supported at every joint; the overhang is as drawn, within 3 mm.
- Measurement
- At finish
- 036
Made-to-order pieces
Loose furniture checked against its drawing for dimension, joint and finish before it leaves the factory.
- Record
- At finish
- 037
Hardware adjustment
Every hinge adjusted in all three axes and every screw seated; no play in any shutter.
- Photograph
- At finish
- 038
Clean inside
Every carcass vacuumed and wiped; no dust, chips or adhesive left inside.
- Photograph
- At handover
Walls
A wall is judged under a raking light, not from the door. Preparation is checked before the first coat, because paint hides nothing for long.
- 039
Surface preparation
Putty sanded flat; undulation within 3 mm over 2 m, checked with a straightedge.
- Measurement
- Before closing in
- 040
Crack treatment
Hairline cracks grooved and filled; joints at the ceiling and around frames filled before primer.
- Photograph
- Before closing in
- 041
Primer coat
One full coat of primer, dry, and photographed before any top coat goes on.
- Photograph
- Before closing in
- 042
Paint system and coats
The specified system and coat count; shade matched to the approved swatch in daylight.
- Record
- At finish
- 043
Paint finish
No patches, roller marks, drips or misses under a raking light; corners and edges cut clean.
- Photograph
- At finish
- 044
Texture and special finishes
Pattern, depth and sheen match the approved sample panel.
- Photograph
- At finish
- 045
Wallpaper
Pattern matched across every joint; no bubbles, lifting edges or visible seams; trimmed straight at cornice and skirting.
- Photograph
- At finish
- 046
Panelling and cladding
Panels plumb and even, joints closed, fixings hidden; fluted profiles run in one straight line.
- Measurement
- At finish
- 047
Skirting
Continuous and level, mitred at corners with no gaps; the joint to the floor sealed.
- Photograph
- At finish
- 048
Finished walls protected
Finished walls masked until handover; any damage after finish is recorded and redone, not touched up.
- Photograph
- At finish
Ceiling
Everything above the ceiling is checked while it can still be seen. Once it closes, the checks are about the line and the light.
- 049
Framework
Framing on the specified channels at the specified spacing; every hanger anchored to the slab.
- Photograph
- Before closing in
- 050
Services above the ceiling
Every wire in conduit, every joint in a box, and every air-conditioning drain falling the right way before the ceiling closes.
- Photograph
- Before closing in
- 051
Ceiling level
Level within 3 mm across the room, checked with a laser.
- Measurement
- At finish
- 052
Cut-out positions
Every light, speaker and grille cut-out matches the lighting layout within 10 mm.
- Measurement
- At finish
- 053
Joints and finish
Joints taped and filled; no joint, screw head or crack visible after paint under a raking light.
- Photograph
- At finish
- 054
Coves and profile lines
Coves straight and continuous, cornice joints closed, and LED channels lit evenly without spots.
- Photograph
- At finish
- 055
Access
Every service that may need maintenance has an access panel that can be reached.
- Photograph
- At finish
- 056
Fixture fit
Fixtures sit flush and level, their trims closed with no gap to the ceiling.
- Photograph
- At finish
Kitchen: tiles, counter and appliances
The one room where the studio lays tile and sets stone, and the room that sees water and heat every day. It is checked for both.
- 057
Dado substrate
The wall behind the dado plumb and flat; tiles set on the specified adhesive.
- Photograph
- Before closing in
- 058
Tile plane and lippage
Dado tiles in one plane with lippage within 1 mm; joints straight and even.
- Measurement
- At finish
- 059
Grout
Grout lines full, uniform and cleaned; epoxy grout where the schedule specifies it.
- Photograph
- At finish
- 060
Counter level
Countertop level within 1 mm per metre, checked along and across the run.
- Measurement
- At finish
- 061
Counter joints
Joints filled, colour-matched and polished flush; no step under a fingertip.
- Photograph
- At finish
- 062
Counter edges and cut-outs
Edges polished; sink and hob cut-outs true to the appliance template.
- Measurement
- At finish
- 063
Sink fit and seal
Sink seated flush or undermounted as drawn, the silicone bead continuous, and the bowl drains without pooling.
- Photograph
- At finish
- 064
Hob, chimney and appliances
Fitted to the maker's clearances; the chimney duct sealed and run outdoors; every appliance switched on and tested.
- Record
- At finish
- 065
Dado to counter joint
One continuous silicone bead along the joint; no gap that can hold water.
- Photograph
- At finish
- 066
Water and heat protection
Lining around the sink base and behind the hob; no carcass edge left exposed to water or heat.
- Photograph
- At finish
Electrical additions
Every new point, checked before the wall closes and again when the plate goes on. Tests are recorded per circuit, not per home.
- 067
Layout as drawn
Every point and switch board where the signed drawing places it, within 25 mm.
- Measurement
- Before closing in
- 068
Chasing and conduit
Chases within the allowed depth; conduits continuous, then filled and plastered before paint.
- Photograph
- Before closing in
- 069
Wire gauge per circuit
Light, socket and air-conditioning circuits on the specified gauge, read off the sheath and photographed.
- Photograph
- Before closing in
- 070
Earth continuity
Every socket earthed; continuity tested and recorded circuit by circuit.
- Measurement
- Before closing in
- 071
Colour code and labels
Phase, neutral and earth in the standard colours; every circuit labelled at the distribution board.
- Photograph
- At finish
- 072
Junctions
No joint inside a conduit; every connection made in a box that can be opened.
- Photograph
- Before closing in
- 073
Distribution board
Breaker ratings per circuit as designed; the residual-current device fitted and trip-tested.
- Measurement
- At finish
- 074
Insulation test
Insulation resistance tested per circuit before the plates go on; the reading recorded.
- Measurement
- Before closing in
- 075
Switch plates
Plates level and flush, aligned across a wall, with no gap to the surface.
- Measurement
- At finish
- 076
Lights and dimmers
Every fixture lit; dimmers and scenes work as programmed, with no flicker.
- Photograph
- At finish
- 077
Sockets
Every socket tested with a plug tester for polarity and earth.
- Photograph
- At finish
- 078
Automation and low voltage
Every automation, data and speaker point tested end to end and signed off.
- Record
- At finish
Glass, mirror and hardware
Glass is checked for what it is and how it is held; hardware for how it moves in the hand.
- 079
Glass grade and thickness
Toughened where specified, with the maker's stamp; thickness as drawn.
- Photograph
- On arrival
- 080
Edges
Edges polished, corners eased, and no chips anywhere.
- Photograph
- At finish
- 081
Mirror fixing
Fixed on the specified adhesive and clips, level, with a moisture-safe backing.
- Photograph
- At finish
- 082
Shower and partition glass
Plumb, sealed continuously, and doors that swing and latch without scraping.
- Measurement
- At finish
- 083
Profile shutters
Aluminium profile shutters square, glass seated evenly, gaskets continuous.
- Measurement
- At finish
- 084
Door hardware
Locks, closers and handles operate smoothly; strike plates aligned; doors close without a slam.
- Photograph
- At finish
Additional plumbing
The points the studio adds to a builder's plumbing are tested under pressure before they are closed in, and checked dry after a day of use.
- 085
Layout
New points where the drawing places them; the sink, water purifier, dishwasher and geyser each with their own supply and drain.
- Measurement
- Before closing in
- 086
Pipe class and joints
The specified pipe class, joined as its maker specifies.
- Photograph
- Before closing in
- 087
Pressure test
Every new supply line pressure-tested and held for 30 minutes without a drop, before it is closed in.
- Measurement
- Before closing in
- 088
Drain fall and traps
Drains fall towards the outlet; every fixture has a trap, so no smell path is left open.
- Measurement
- Before closing in
- 089
Fittings
Taps and mixers as specified, fitted level and sealed; no drip after ten minutes running.
- Photograph
- At finish
- 090
Dry after use
Every joint under the sink and behind the geyser dry after 24 hours of use.
- Photograph
- At handover
Site condition and protection
The home arrives from its builder, and we record how it arrives. What we find is noted with you, not hidden under our work, and the home is protected before the first material comes in.
- 091
Site survey
Floor level, wall plumb and room dimensions measured and recorded before work begins; builder defects noted with photographs.
- Measurement
- On arrival
- 092
Existing services
Water pressure, drain flow and electrical supply tested and recorded as received.
- Measurement
- On arrival
- 093
Floor protection
The builder's flooring covered edge to edge with board and sheet before any material enters.
- Photograph
- On arrival
- 094
Fixtures masked
Doors, windows, sanitaryware and counters masked; the lift and lobby protected as the society requires.
- Photograph
- On arrival
- 095
Dust and debris
Rooms sealed from working areas; debris removed daily; nothing poured into a drain.
- Photograph
- Before closing in
- 096
Storage
Materials stacked off the floor, dry, and away from wet work.
- Photograph
- On arrival
Styling and soft furnishing
The last five percent, checked as carefully as the first: what hangs straight, what falls to the right length, what is the fabric you approved.
- 097
Curtains and blinds
Tracks level; the drop 10 mm clear of the floor or as designed; blinds run straight.
- Measurement
- At handover
- 098
Upholstery
Fabric as approved, by code; seams straight, patterns matched, no puckering.
- Photograph
- At handover
- 099
Art and mirrors hung
Level, at the height drawn, on rated fixings.
- Measurement
- At handover
- 100
Rugs, cushions and objects
Placed as styled, in the colours of the approved board.
- Photograph
- At handover
- 101
Lamps, plants and scenes
Every lamp working, every plant healthy, and the lighting scenes set for your first evening.
- Photograph
- At handover
Handover
The home once more, room by room, with you. Nothing is signed off by the person who built it.
- 102
Snag list closed
Every snag closed with a photograph before the walkthrough is booked.
- Record
- At handover
- 103
Deep clean
Every surface, the inside of every carcass, glass, floors and fixtures cleaned; all protection removed.
- Photograph
- At handover
- 104
Every door, drawer and switch
Operated once more, room by room, in your presence.
- Photograph
- At handover
- 105
Appliances demonstrated
Hob, chimney, geyser, purifier and automation demonstrated, with their manuals handed over.
- Record
- At handover
- 106
As-built drawings
Electrical and plumbing drawings as built, handed over for whatever comes next.
- Record
- At handover
- 107
Warranty pack
Every brand's warranty and the ÉLARA Standard, with dates, in one pack.
- Record
- At handover
- 108
Care guide
How to clean each finish and what never to use on it, room by room.
- Record
- At handover
- 109
Final measurements
Counter heights, shutter gaps and levels re-checked after the home has settled.
- Measurement
- At handover
- 110
Sign-off
Room-by-room sign-off with photographs, your name and ours.
- Record
- At handover
- 111
The 30-day visit
Booked at handover; anything that has moved in a month of living is adjusted.
- Record
- At handover
Reworked until it passes. Never negotiated.
Zero tolerance means the tolerance is written down, and a miss is a miss. The list above is worth exactly what happens here.
- 01
The check fails
A snag is raised in Élara OS with the photograph, the trade that did the work and a date to put it right. It is not marked minor and it is not negotiated.
- 02
The work is redone
By the vendor who did it, at no cost to you, and then the check runs again — by someone other than the person who did the rework.
- 03
You see it happen
Every check and every snag appears in your app as it is signed off. Nobody at the studio can waive a check; only you can accept a deviation, in writing, and it stays on your record.
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